GOV.UK Notify on Transform Wales

The Welsh public sector cannot afford legacy ways of working anymore

Fri, 22 May 2026 07:30:00 +0100

With a new government and a new mandate for change, Wales must do things differently over the coming months to deliver change that can be felt by the public. For years, public service reform in Wales has focused heavily on what government should deliver: housing, health, care, transport. Far less attention has been paid to how change is delivered. That matters more than ever.

A better way

Wed, 01 Oct 2025 00:00:01 +0000

If Wales wants to rise to the challenge of improving public services, we have to change how we design and deliver them. That means putting people first, adopting modern and open ways of working, drawing on the best digital practices to build services that are simple, efficient, and designed around real life-needs.

Delivering a new National Care and Support Service

Wed, 01 Oct 2025 00:00:01 +0000

The government has committed to creating a National Care and Support Service over the next decade, with full implementation from 2029. But a rigid, long-term plan risks being overtaken by events. A better way is to accelerate delivery by combining clear political intent with practical, test and learn reform.