With a new government and a new mandate for change, Wales must do things differently over the coming months to deliver change that can be felt by the public. For years, public service reform in Wales has focused heavily on what government should deliver: …
Plaid Cymru’s ‘First 100 days’ plan sets out an ambitious vision for Wales. It talks about creating a more open and transparent government, adopting a ’test and learn’ approach to delivery, agreeing measurable outcomes, and building …
This week the For Wales See Wales podcast interviewed Eluned Morgan, the First Minister of Wales. In it, she expressed her frustration at the speed of digital transformation in Wales. We agree. However, we don’t agree with her suggestion that the problem is …
Working in the open is a powerful governance tool that provides leaders with earlier visibility into work, allowing them to identify risks and steer outcomes before they become costly crises. If you feel accountable for outcomes, risk, reputation and public …
If Wales wants to rise to the challenge of improving public services, we have to change how we design and deliver them. That means putting people first, adopting modern and open ways of working, drawing on the best digital practices to build services that are …
We’re deeply grateful to the many people whose insights and feedback helped shape this report. This includes current and former public servants, ministers, academics, industry experts and Senedd watchers.