Posts tagged "Skills and Education"

Ann, Dafydd, Nia and Jo launching the Transform Wales book at GovCamp Cymru
Update

2025: a year of building momentum

Newsletter
Tachwedd / November 2025

#3 - 📝 GovCamp Cymru, service patterns, and rebranding user research - November’s digital news roundup

Note

GovCamp Cymru 2025: building the future of public services in Wales together

Newsletter
Hydref / October 2025

#2 - 📝 Bilingual design, AI, and problems worth solving – October’s digital news roundup

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We learned the language of digital. Now it’s time to learn the practice.

Newsletter

Our new report is here – be the first to read it!

Report

A call to action

Wales can’t afford to fall further behind. This is more than digital reform. It’s how we build a more resilient, responsive Wales — one that works for everyone, for generations to come. The choice is clear. Stay stuck. Or lead the way.

Report

Delivering a new National Care and Support Service

The government has committed to creating a National Care and Support Service over the next decade, with full implementation from 2029. But a rigid, long-term plan risks being overtaken by events. A better way is to accelerate delivery by combining clear political intent with practical, test and learn reform.

Report

High-level planning reform

Wales faces significant challenges in housing, infrastructure, climate change and public health. Yet the planning system – anchored in local development plans – is struggling to respond. Many local plans are outdated, the process for updating them is long and complex, and both communities and businesses find it hard to engage. Wrexham’s recent high-profile planning dispute illustrates the risks.

Report

Invest in modern skills and expertise - How we get there

Better public services start with the right people. Modern, user-centred services require skills that still aren’t widespread across the Welsh public sector – especially in user research, service design, content design, delivery management and engineering.

Report

Transforming public services for a modern Wales

This report outlines a strategy for transforming Welsh public services, not only to meet the urgent demands of the present but to deliver on the vision of the Well-being of Future Generations (Wales) Act 2015. We can ensure a prosperous, resilient, healthier, and more equal Wales for current and future generations.

Who we are

Report

Why this matters

Welsh public services haven’t kept up. Technology has transformed how we live, work, and connect with the world. People expect public services to be simple, fast, and user-friendly – just like everything else in their lives. But too often, government services are slow, clunky, and frustrating.

Newsletter
Medi / September 2025

#1 - 📣 Digital shake-ups, whistleblowing, and our report launch – September’s digital news roundup